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FAQs

Whether it’s your first visit or you want to bring guests to the casino, here are some frequently asked questions that will help you plan your visit.

Do I need to register?

Yes, this is a very fast and simple process that takes place on your first visit.

Will I need to produce ID?

Yes, we will need to see current photo identification, the preferred options are a driving licence or passport.

How old do I have to be to enter the casino?

You must be over 18 years to enter the casino.

What is the dress code?

Our dress code is smart casual

I have never been to a casino before, is there anyone who can talk me through the games when I arrive?

If you have never been to a casino and you would like more information on any of the facilities we have on offer, a member of staff will be happy to help. Please ask at reception on arrival.

Can I talk to the dealers?

Yes you can talk to the dealers with any questions you may have with regards to gaming, as long as it does not distract them from dealing the games.

Can I use my mobile phone in the casino?

Mobile phones can be used discretely within the casino, however they may not be used whilst playing at any table.

Can I use my camera in the casino?

In order to protect the privacy of our customers we do not allow cameras (including mobile phone cameras) to be used within the gaming areas.

Do you cater for parties / corporate events?

We can cater for parties and corporate events with prior arrangement. Please contact us for more information.

If you have any further questions regarding your visit, please contact us.